Operations

AI Agent that Summarizes and Categorizes Calls

Built for Operations Team

Are you spending too much time digging through call transcripts just to find the important parts? Is your follow-up work delayed because you have to review everything yourself?

This automation grabs transcripts from Fireflies, analyzes them with AI to extract key points, titles, and categories, and logs the results into Google Sheets so you get clear, organized meeting notes without watching recordings or doing manual reviews.

Try this AI Agent now
Visual showing a virtual team meeting with stats highlighting support for 10–1,000 meetings monthly and 90% reduction in manual work

What to Expect

Fully automates transcript logging and call summaries for teams managing frequent meetings.

It organizes your Fireflies transcripts into structured, searchable insights with no manual input.

Dark-mode n8n automation showing Fireflies transcript retrieval, OpenAI classification, and JSON output logging to Google Sheets

This n8n workflow checks your Fireflies account for new transcripts, pulls the full call text, and sends it to GPT-4o to extract the meeting title, key takeaways, and category. It logs the results along with the transcript ID and full context into a Google Sheet you can easily filter or reference.

You get a complete, organized call record without the hassle of reviewing transcripts by hand.

The old way?
Done manually.

Here’s what the old process looked like:
Log in to Fireflies and scan for new transcripts
Write meeting summaries from scratch
Copy titles, notes, and links into Google Sheets
Try to remember what each call was really about
Spend hours organizing what should already be sorted
It was slow, repetitive, and hard to scale, especially when calls started stacking up.

The new way?
Fully automated.

With this automation, the entire process gets handled for you:
Check Fireflies for new transcripts on schedule
Send full call text to GPT-4o for analysis
Extract titles, categories, and key takeaways
Log everything into Google Sheets automatically
Keep a clean record of what was said and why it matters
You stay on top of your meetings with less effort and no more scrambling through transcripts.

Work Smarter with Automation

Book a free 30-minute audit and see how no-code tools can save you hours every week.

How the Automation Comes Together

Your workflow runs quietly in the background to keep all your call records clean and organized without lifting a finger.

n8n triggers the full automation on a recurring schedule, while Fireflies delivers fresh transcripts from newly recorded meetings.

GPT-4o extracts the title, category, and key points, and Google Sheets stores the structured call data for easy tracking and future review.
Illustration of Fireflies AI call transcripts flowing into n8n for processing, analysis, and logging into Google Sheets
AI Agent toolkit

Tools used to build this AI agent

n8n logo
n8n

Handles the entire automation workflow, from fetching new call transcripts to enriching and storing the data.

fireflies.ai lago
Fireflies.ai

Supplies the raw call transcripts, highlights, summaries, and meeting overviews.

openai logo
OpenAI

Analyzes each transcript to extract structured fields like meeting title, category, and unique call ID.

google sheets logo
Google Sheets

Stores the final output including transcript data, categories, GPT-generated titles, and summaries in a structured format.

What You'll Gain

90% less time reviewing transcripts

No more replaying calls or manually pulling out key points.

Categorized and titled without lifting a finger

Each meeting is auto-labeled by GPT-4o with a clear title and category tag.

No forgotten insights, no messy spreadsheets

All transcripts are stored cleanly in Google Sheets, ready to search or filter anytime.

Built to handle 10 or 1,000 meetings a month

This n8n automation scales effortlessly without slowing down or requiring extra work.

Set it once, it runs every time

The agent runs on schedule, logging calls in the background while you stay focused on what matters.

What We Actually Tell the AI

This is the exact prompt we send to GPT-4o. It takes the raw form inputs and turns them into clear, natural messages your team would be comfortable sending.

Prompt structure for AI transcript classification, including role instruction, task specification, input reference, and strict output constraints
Call Transcript Classification Prompt

Role Instructioning → Sets the assistant’s identity as an expert AI assistant specializing in call transcript classification.

Task Specification → Instructs the assistant to return a structured JSON object based on a provided call transcript. It must include a descriptive title, a high-level category, and a preserved ID.

Input Reference → Provides dynamic input variables for the transcript and the corresponding ID.

Output Constraints → Specifies that the output must only include the three defined JSON fields and nothing else.

Cost Comparison with AI Agents

Here’s a quick overview to help assess monthly costs and workload volume for ongoing operations.
vs
AI Agent for Meeting Analyzer
Ranges from $90 to $200 per month, covering AI transcription, summarization, and data logging tools.
Can automatically process and summarize 100 to 500+ calls per month with consistent formatting and tagging.
Manual Call Analyst
Ranges from $600 to over $2,500 per month, based on hourly pay or full-time staff costs.
Typically limited to 20 to 100 calls per month depending on staff availability and call length.
We automate, you accelerate

We'll handle the tech so you don't have to.

You don’t need to set up or learn how automation works.
Our AI agents are built to run fully hands-off, like a clone that handles the repetitive tasks for you.

Need something custom? We’ll handle it all including:

What is prompt writing and optimization?

It is the process of crafting and refining instructions for AI so it understands the task, delivers accurate results, and formats the output exactly how you need it.
What we do exactly?
Understand your context and use case
Help optimize and rewrite your prompts
Test and refine outputs until it’s working perfectly

What is automation flow design and testing?

This is where we map out how your AI agent behaves: when it runs, what it checks, how it reacts, and what to do if something fails. We don’t just build it. We test it end to end.
What we do exactly?
Design the full logic and decision tree
Add fallback steps for edge cases
Run multiple rounds of testing before launch

What are tool integrations?

We connect your AI agent to the tools you already use. Email, spreadsheets, CRMs, databases, APIs, and more. Everything stays in sync without you needing to copy and paste a thing.
What we do exactly?
Identify which tools your agent needs to talk to
Set up reliable two-way connections
Ensure smooth data flow across systems

What is delivery setup?

Delivery setup means we make sure your AI’s output gets exactly where you need it. Whether that's your inbox, a Google Sheet, your Slack channel, or a CRM.
What we do exactly?
Configure where and how outputs get delivered
Format results so they’re ready to use
Schedule timing or triggers for delivery

What is ongoing maintenance and updates?

AI agents aren't set and forget. We handle updates to prompts, workflows, and integrations so your system keeps working as your needs change.
What we do exactly?
Monitor performance and catch issues early
Update logic, prompts, or tools as needed
Keep everything running behind the scenes

Let us handle it for you.

Just send us an email and tell us the task that is wasting your time and we’ll design the agent and run it in the background.

Or, enter your email and we'll send you how to get started.

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Frequently asked questions

We’ve covered the usual questions. Got a unique one? Send us an email

Can I use this if I’m not technical?

Yes. If you can connect a few tools and follow basic setup steps in n8n or Make, you’re good. No coding required. And if you’d rather not touch a thing, we can help set it up for you.

What if I use a different meeting tool, not Zoom or Google Meet?

No problem. As long as Fireflies can record your meeting, this works. It doesn’t care where the call happened, just that the transcript shows up. From there, the agent takes over.

Can I add more custom fields to the Google Sheet?

Absolutely. You can log whatever matters to your team, like speaker names, action items, or scores. Just update the prompt and the sheet columns. The system’s flexible and built to grow with you.

Built to be Cloned

You can take this exact n8n setup, connect your Fireflies account and Google Sheet, and have your own call summary agent running today. It works whether you’re handling a handful of meetings or dozens each week.

If you’re constantly re-reading transcripts, losing track of details, or spending hours organizing notes, this takes that work off your hands.

The agent’s ready to go. Just copy it, adjust the prompt, and start logging clean, structured insights with no manual effort required.

Need help getting it live? Just ask. Fill the form or Send us an email

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{ "automation_name": "AI Agent for Call Summarization and Categorization", "type": "AI-Powered Call Transcript Processing Workflow", "tech_stack": ["n8n", "OpenAI GPT-4", "Fireflies.ai", "Gmail", "Google Sheets"], "data_sources": ["Call transcripts from Fireflies.ai", "Meeting recordings", "CRM notes"], "output_format": ["Structured summaries", "Call categories", "Google Sheets log"], "prompt_style": "Role-based summarization with task extraction and meeting categorization", "use_cases": [ "Summarize and log call transcripts automatically", "Categorize meetings by type, intent, or department", "Eliminate manual note-taking and post-call reporting", "Support operations teams handling hundreds of calls monthly" ], "deployment": "Self-hosted on n8n with Fireflies webhook, GPT summarization, and Google Sheets sync", "tags": ["call summary", "AI agent", "meeting automation", "transcript processing", "GPT-4", "Fireflies.ai", "n8n", "operations"] }